PRIVACY POLICY

This website is owned and operated by Black Sheep Coffee. By using this site, you agree to the Privacy Policy of this web site. Information is collected from you (the user) to assist us in personalising your shopping experience and for ease of use. You may be asked to provide information for a particular purpose, such as; a name, email address, user/login name and the option to subscribe to our newsletter. Personal information about users to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Personal Information

  1. Any personal information that users submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. 

Collecting information on Registered members

  1. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
  2. Registration. Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving our newsletter, promotional material and the benefit of saved shopping cart information. You may access this information at any time by logging in and going to your account.

Opting Out

  1. You can opt out of receiving promotional material and the newsletter from us at anytime by clicking on the “unsubscribe” link.

Stripe

  1. Black Sheep Coffee uses Stripe to provide users of our site with a secure payment gateway. This website does not contain any users financial details. Stripe does not provide Black Sheep Coffee with any financial rewards for the promotion and use of their services.

Disclosure

  1. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

Security

  1. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
  2. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will take all reasonable efforts to ensure its security on our systems.
  3. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Collecting Information from Users

  1. IP Addresses
    Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Information is gathered in aggregate only and cannot be traced to an individual user.
  2. Cookies
    We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

Access to Information

  1. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. Links to other sites
  2. We may provide links to other web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

Problems or questions

  1. If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us via our “contact us” page.