TERMS AND CONDITIONS

Your access to and use of all information on this website including purchase of our product(s) is provided subject to the following terms and conditions. We reserve the right to amend these terms and conditions at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Registered Users

  1. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving our newsletter promotional material and the benefit of saved shopping cart information. You may access this information at any time by logging in and going to your account. Please refer to our Privacy Policy linked on our home page for information relating to our collection, storage and use of the details you provide on registration.
  2. You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change. On registration, you will be required to provide a password.
  3. We reserve the right to terminate your registration at any time if you breach these terms and conditions.

Product Descriptions

  1. We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.
  2. Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Product Orders

  1. We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website. 
  2. All prices are in Australian Dollars (AUD) and are inclusive of GST where applicable.
  3. Postage is an additional charge, calculated at time of purchase.
  4. When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.
  5. Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page.
  6. All risk of loss or damage to the goods passes to you when we despatch the goods.

Product Returns

  1. Please be aware that Black Sheep Coffee does not accept returns on roasted or ground coffee. All other returns are by approval only from Black Sheep Coffee and must be within 14 days of the purchase date.
  2. The item(s) must be unused and the packaging in tact. For return approval, please contact us via our “contact us” page.
  3. Most items available on the Black Sheep Coffee online store come with a manufacturers warranty. You may return a faulty or damaged product to us for a repair or replacement. You must notify us through our “contact us” page within 14 days of receiving the product.

Site Access

  1. When you visit our website, we give you a limited licence to access and use our information for personal use.
  2. You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.
  3. Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.

Third Party Links

  1. This website may from time to time contain links to third parties websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide. Linking to a third parties website is done so at your own risk.
  2. Linking our website is not permitted. We reserve the right to remove the link if we become aware of such linking.

Intellectual Property Rights

  1. The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.
  2. All trade marks, brands and logos generally identified either with the symbols  TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

Disclaimers

  1. We have taken all due care in ensuring that our website is free of any virus, worm, trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

Indemnity

  1. By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website. 

Privacy

  1. We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.
  2. Our Privacy Policy which may be accessed Here.